Terrible company treat there call centre like human excrement. Keep away do not work for them. Getting rid of staff on good salaries and replacing them with lower salaried people. No redundancy situation they find a problem with you then send you to HR and then diss miss you.
Appalling customer service. Main ring sockets have been blown in front room, there is no phone line, fish Tank pump and heater not working. Called to get an electrician told me that it's not an emergency and will be 4/5 days. In my opinion electric is dangerous, therefore something must be wrong to blow a whole room. I bet I'd get a response if I didn't pay my rent.
Appalling customer service.. Nearly all bulbs gone in my flat. Non standard fluorescent type filling which were installed at their choice. Unable to find anywhere locally asked to buy from Circle. Told they cannot seell to me and will not replace as it is my obligation under the tenancy agreement and terms and conditions. Even though i have suffered a serious accident and injuries and lack of light is a tripping hazard. Asked for their help in this situation and "Sorry nothing we can do"
Slow at getting back to you on things but I think they are good people.
Shocking customer service. They don't do repairs they legally should do, they don't bother answering the phone, they ignore your letters, they don't call you back, they miss appointments they've booked in with you. The contractors that do their repairs are also shocking, won't turn up, won't even let you know that they aren't going to turn up, take months to do the repairs, then they don't even do the repairs to a half decent standard. The whole company is so poorly run, they just don't care about anything and it's pretty disgusting.
Circle Housing Russet is a UK Local Government Office based in Kings Hill, South East England. Circle Housing Russet is located at 32 Tower View, Kings Hill, West Malling ME19 4UY, UK.
Please contact with Circle Housing Russet using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Circle Housing Russet opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
You Might Also Consider